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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oziel Perales

January 15, 2026

5  out of  5
rating by Oziel Perales
"Been with this location since 2011 the agent who assisted me recently was Sylvia she’s very knowledgeable and very helpful when it comes to explaining all the details regarding the policy snd the process involved with it."
We responded:
"Oziel, we genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Thanks very much!"
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lilia morales

January 13, 2026

5  out of  5
rating by lilia morales
"I had a great experience! Heidi was super helpful with everything. And very responsive to calls/emails/text"
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Diana Quintero

December 3, 2025

5  out of  5
rating by Diana Quintero
"Silvia helped me today. Within 15 minutes I had a new policy with cheaper rates than progressive. Silvia helped my transition go smoothly by answering all my questions. Thank you so much"
We responded:
"Hi Diana, Thanks for your kind words regarding our office! I appreciate you taking time to give Sylvia & my office such a wonderful review. We are delighted to know you had a great experience. If you ever need any assistance in the future or can assist any of your family or friends, please don’t hesitate to reach out! We are here to help! Thanks again & Merry Christmas to you & yours!!!"
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C. Megan

November 14, 2025

5  out of  5
rating by C. Megan
"My daughter and I had a great experience at this location today. Heidee welcomed us in and immediately got us in and out right away with what we needed! Thank you!"
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Ramiro

November 8, 2025

5  out of  5
rating by Ramiro
"I just wanted to give a very good review for Sylvia Villuendas on DellDale. She was very helpful and extremely knowledgeable. All the questions I went in with were all answered. She was very nice and very courteous. I would recommend all to go to this office. You won't be disappointed. 138 Dell Dale 77530"
We responded:
"Ramiro, Thank you so much for your kind words! We certainly appreciate the opportunity to serve you! We are always here to help out should you need us! Thanks again!"
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abisai_photography

October 12, 2025

5  out of  5
rating by abisai_photography
"Very nice and responsive with my accident claim. Great communication with follow ups on making sure I was taken cared of."
We responded:
"Hi Abisai, So sorry about your accident, but we are honored you took the time for such positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again! "
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Js Juicy

August 29, 2025

5  out of  5
rating by Js Juicy
"Sylvia is amazing agent great customer service great attitude"
We responded:
"Hey Florencio, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again for reaching out!"
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Jose Hernandez

August 26, 2025

5  out of  5
rating by Jose Hernandez
"Melissa B. Was very helpful and got me the best price in town! Explained to me everything about my coverage."
We responded:
"Hey Jose, Thanks for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Melissa & my office! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again for your kind words."
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Juan Fernandez

August 18, 2025

5  out of  5
rating by Juan Fernandez
"Extremely helpful and follow up time was less than a day. Heidee and Pete have a great team and I will continue to give them my business!"
We responded:
"Hey Juan, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks again for allowing us to serve you! "
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Jose Trevino

August 15, 2025

5  out of  5
rating by Jose Trevino
"Amazing service at Pete Dever State Farm! Sylvia was friendly, knowledgeable, and made everything quick and easy. Couldn’t ask for a better experience!"
We responded:
"Hey Jose, Thanks so much for your kind words! I am so delighted that Sylvia was there for you! Should you ever need help in the future, we are always here for you! Many Thanks!!!"
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Rianna Nevaeh

August 15, 2025

5  out of  5
rating by Rianna Nevaeh
"Thanks to Sylvia, I feel well taken care of and truly valued as a customer. I highly recommend working with her if you’re looking for someone who goes above and beyond. State Farm is lucky to have her!"
We responded:
"Hey Rianna, We certainly appreciate your review! I am so delighted to know you had a great experience working with Sylvia. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again for your kind words!"
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Jennifer Gutierrez

August 15, 2025

5  out of  5
rating by Jennifer Gutierrez
"I had a fantastic experience with Sylvia at State Farm. She was incredibly helpful and made the process of getting my insurance a breeze. Sylvia is also very nice and professional. I'm very pleased with the service and highly recommend her!"
We responded:
"Thanks Jennifer, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Have a great weekend!"
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Elvira Trevino

August 15, 2025

5  out of  5
rating by Elvira Trevino
"I’ve been a State Farm customer for more than a decade with Pete Dever. Thanks to Pete and his team for always delivering outstanding service."
We responded:
"Thanks Elvira, We appreciate your review! It is our honor that you have allowed us to serve you for so many years! We are delighted to know you've had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks so much!"
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Adriene Bowen

August 15, 2025

5  out of  5
rating by Adriene Bowen
"Great experience at this location! Sylvia was incredibly kind, knowledgeable, and patient with me. I came in with tons of questions, and she answered every single one with ease and professionalism. I truly felt supported throughout the process, and it made all the difference. I’ll definitely be a loyal customer for years to come. Thank you, Sylvia!"
We responded:
"Hey Adriene, we are so honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks for allowing us to serve you!"
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Cynthia Espinoza

August 14, 2025

1  out of  5
rating by Cynthia Espinoza
"Changed my review due to lack of transparency and for being quoted a good price at signing then being charged an extra $100 monthly over something so minuscule. Don’t recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ugl Toxic

August 7, 2025

5  out of  5
rating by Ugl Toxic
"Heidee was very much helpful throughout the whole process thank you again !"
We responded:
"So glad Heidee was able to help you! If there is anything else, we can ever do for you, please don't hesitate to call! Thanks so much!"
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Blanche Tarwater

July 11, 2025

5  out of  5
rating by Blanche Tarwater
"Heidee was extremely helpful with our auto insurance and it was a smooth transition. Thank you!"
We responded:
"Hey Blanche, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks so much!"
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Tarzan HTX

July 3, 2025

5  out of  5
rating by Tarzan HTX
"Recently switched over and the process was quick and easy Heidee did a great job really appreciate everything she did"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Erika Ramirez

July 2, 2025

5  out of  5
rating by Erika Ramirez
"Great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rosario Estrada

June 30, 2025

5  out of  5
rating by Rosario Estrada
"Sylvia was super helpful and took the time to educate us with the different types of coverage available. We were able to save money compared to our other insurance company and we are grateful that this office was able to help us!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again for your kind words!!!"
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Guitarman07

June 29, 2025

5  out of  5
rating by Guitarman07
"Excelente trato y servicio en esta oficina para los clientes, yo recomiendo el profesional trato y asesoría de Silvia, ella es muy amable y atenta y te ayuda con todas tus preguntas, y te explica para que ahorres en tus polizas,gracias Silvia y State Farm:)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rubidia Sorto TX-Pasadena

June 17, 2025

5  out of  5
rating by Rubidia Sorto TX-Pasadena
"I am writing to commend Melissa for her exceptional professionalism and helpfulness. She was instrumental in helping me find car insurance for my family at a reasonable price. I particularly appreciated her patience in explaining the contract details, which made the process very clear and understandable. Melissa is truly someone I can trust."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Zandra

June 13, 2025

5  out of  5
rating by Zandra
"Leslie was very helpful today!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ashley

June 13, 2025

5  out of  5
rating by Ashley
"I’m so happy ai called you guys. They were so friendly and informative. I was able to get my policy set up in less than 30minutes"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Blanca Zubia

June 10, 2025

5  out of  5
rating by Blanca Zubia
"Sylvia took her time in explain my quotes and any questions that I had. She made the transfer over very easy. Thank you again for your help"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"